Collections Support Analyst

Mount Royal University | Calgary, Alberta

Full-Time Permanent

Requisition #: 998730.3

Location:  MRU Main Campus – Calgary, AB T3E 6K6 CA (Primary)

About MRU:

Mount Royal has carved out a distinct niche by offering smaller class sizes, a robust liberal education and unique undergraduate programs. Currently, nearly 14,000 credit students choose from 12 bachelor degrees and 32 majors.

We invest in the wellness and development of our employees, knowing that it benefits both the individual and the university as a whole. Our culture, along with many services, resources and programs, encourages a healthy, productive workplace. As we strive to enhance our culture of innovation and excellence, we support faculty, staff and management to be innovative in their work — in our classrooms and across our campus.This is a place where employees feel a sense of community and belonging. Where people feel supported in their work and enjoy the friendliness and familiarity that only a small campus can provide.

Mount Royal University is located in the traditional territories of the Niitsitapi (Blackfoot) and the people of the Treaty 7 region in southern Alberta, which includes the Siksika, the Piikani, the Kainai, the Tsuut’ina and the Iyarhe Nakoda. We are situated on land where the Bow River meets the Elbow River. The traditional Blackfoot name of this place is “Mohkinstsis,” which we now call the city of Calgary. The city of Calgary is also home to the Métis Nation.

About the Library:

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. Employees also enjoy a strong benefits program, access to recreation facilities and support for parental leave, among other benefits. The Library team consists of approximately 60 employees.

The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.

About the Role:

This position is responsible for providing a range of support relating to Library collections processes and functions including acquisitions, analytics and assessment. Reporting to the Head, Collections and Content, the Collections Support Analyst ensures accurate and efficient workflows relating to acquisitions and purchasing. They provide detailed and timely reports to support the budget management and collections assessment work of the Library. They monitor the day-to-day acquisitions process and support acquisitions staff by responding to questions and supporting troubleshooting. The position is also responsible for providing public services to library users at the Service Desk and via the Report a Problem service.

This position is full-time role working 35 hours per week


Primary Responsibility: Acquisitions and Collection Development

  • Monitor day-to-day acquisitions activities
  • Lead the work of creating and maintaining acquisitions related procedures and guidelines
  • Lead acquisitions training of team members
  • Manage the film request service, including communication with requestors, triage and assessment of requests and ensuring compliance with licenses and copyright law
  • Assist with ordering and receiving of Library resources

Secondary Responsibility: Analytics, Reporting and Assessment

  • Monitor acquisitions accounts and assist in supporting the acquisitions reconciliation process, including maintaining related procedural documentation
  • Coordinate the collection and maintenance of library collection statistics and electronic product usage statistics
  • Create and modify analytical reports relating to acquisitions, budget tracking, collection development and assessment and other library reporting purposes (usage, circulation, etc.)
  • Create tip sheets and conduct training as required for Library staff seeking to use Alma Analytics or other collections tools

Additional Responsibility: Library User Support

  • Serve as part of the team that monitors and responds to patron reported technical issues
  • Provide one-to-one instruction and assistance to Library users on the library service desk or via the online chat service


  • A three- or four-year Bachelor’s degree is required
  • A Library Information Technology diploma or Masters of Library Information Science (or equivalent) would be considered an asset

Desired Skills and Experience:

  • Comprehensive knowledge of library acquisitions standards and tools, including budget management
  • Knowledge of and experience working with Library service platforms (preferably Alma)
  • Excellent problem-solving skills and ability to work independently and in a self-directed manner
  • Demonstrated ability to explain tasks or train patrons and staff
  • Demonstrated analytical, organizational, planning skills
  • Project management experience or training would be considered an asset
  • Proven commitment to working closely and collaboratively across organizational boundaries
  • Excellent communication and interpersonal skills; ability to work under pressure and in a team environment
  • Knowledge of advanced features of Excel spreadsheets or similar statistical analysis software programs, such as Google Analytics or the Oracle Business Intelligence (OBI) analytics platform
  • Some familiarity with COUNTER and SUSHI protocols, and MARC records

What We Offer:

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions.

At Mount Royal University, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. Mount Royal University offers a competitive total compensation package including health and dental benefits, pension, health and personal spending accounts, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.

Classification: SLB07 – Library Assistant VII

Bargaining Unit: MRSA

Salary: $54,473 – $68,932 per annum

Closing Date: December 2, 2022

To Apply:

To apply, please submit an application online via the MRU Careers Page

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

We thank all applicants for their interest. Only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Mount Royal University hires on the basis of merit and is strongly committed to fostering diversity as a source of excellence, intellectual and cultural enrichment, and social strength. We welcome applications from those who would contribute to the further diversification of our staff, faculty and their scholarship including but not limited to Indigenous Peoples, women, persons with disabilities and persons of any sexual or gender identity, ethnic, national or socio-economic background, religion or age.

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