Patron Engagement Assistant

Cochrane Public Library | Cochrane, Alberta

Casual/On Call

Competition #C23-01

The Cochrane Public Library is looking for a vibrant, engaged, library loving individual to work as a Patron Engagement Assistant.

Job Description: The Patron Engagement Assistant is responsible for providing responsive and friendly customer service, including: membership services, information and readers’ services, collection support, and various other related duties.

Education and Experience Required:

  • Completion of General High School Diploma or GED. Equivalent education and/or experience may also be considered
  • Fluency in both verbal and written English communication
  • Fluency in languages other than English is an asset
  • Intermediate technological literacy skills
  • One to two years of customer service experience
  • Previous library experience preferred
  • Satisfactory Police Information Check
  • Valid Alberta driver’s licence (may be required); ability to satisfy insurance requirements

Start Date: To be determined

Schedule: This is a casual/on call position with no set hours, must be available for evening and weekend shifts.

Compensation: $19.13 to $20.32 per hour

To Apply: Please apply via email with resume and cover letter to the HR Manager

*Subject line of email should include Competition # quoted above

*Please note that only those candidates selected for further consideration will be contacted

Closing Date: This posting will close at 5pm on Friday, May 29, 2023

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