University of Calgary | Calgary, Alberta

Full-time Temporary

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Job ID: 29006

Updated: June 9, 2023

Location: Main Campus

Apply for the position on the UofC careers website.

We would like to take this opportunity to acknowledge the traditional territories of the people of the Treaty 7 region in Southern Alberta. The City of Calgary is also home to Métis Nation of Alberta, Region III.

Position Overview

The Department of Technology Services in Libraries and Cultural Resources is currently seeking a Full-time Temporary Relief Repository Services Technician for approximately 19 months.

This is an incredibly exciting time as LCR invests in its technological infrastructure and seeks new and innovative ways to actualize the digital in the Taylor Family Digital Library. LCR is implementing a digital asset and digital preservation strategy to create sustainable user centric access to our digital content. Digitization of hidden collections is a priority. User centric approaches to innovations are essential. The use and application of artificial intelligence is becoming increasingly important.
Reporting to the Director, Digital Services within Technology, Discovery and Digital Services, the Digital Services Technician supports the creation and management of digital collection objects throughout their lifecycle, administers digital services applications, supports repository reference queries and handles administrative tasks for Digital Services.

The Digital Services Unit creates and provides access to unique digital collections so that our users can research, learn, challenge, contribute and create from these collections. We provide full digital asset lifecycle management for digital collections across our tapestry of collections. Services include digitization, institutional and data repository, digital collections management, web archiving and digital metadata support.

The Digital Services Technician works in a team environment of ongoing change, with multiple projects, and shifting priorities. Projects involve a high volume of work, many deadlines throughout the year, and complex technical decision-making. The Digital Services Technician manages a significant number of projects simultaneously with autonomy and is responsible for prioritizing competing interests and timelines.

The successful candidate is able to collaborate with others to solve problems and communicate clearly and effectively with colleagues and stakeholders at all levels. Resilience and adaptability are critical. We are looking for candidates who can demonstrate these qualities in their work experience and personal attributes.

Position Description

Summary of Key Responsibilities (job functions include but are not limited to):

• Coordinate and assist with the deposit of objects and metadata into digital collection technologies
• Identify opportunities and capacity for managing emerging and legacy types of digital content (e.g. audio, video, web-based)
• Monitor, respond and/or escalate requests from clients
• Create documentation including procedures, best practices and official correspondence with partners and vendors
• Informal one-on-one training with clients
• Assist with the administration of Digital Services technologies
• Implement harvesting strategies for digital collections
• Compile statistics and reporting to stakeholders
• Collaborate with developers and vendors to manage Digital Services software improvement requests

Qualifications / Requirements:

• Post-secondary education and experience within a research environment such as an academic setting
• Minimum of 3 years relevant experience
• Experience of data cleaning techniques with application like Power Query and OpenRefine
• Experience using APIs
• Experience with XML
• Knowledge of metadata schemas and applications with the ability to apply appropriately depending on the context
• Knowledge of diverse digital formats, management and preservation technologies
• Ability to continuously master new applications
• Superior communication and interpersonal skills, facilitating work in a team environment
• High level problem solving and critical thinking skills
• Experience with DSpace, Omeka, digital asset management and digital preservation systems is an asset
• Experience with Ex Libris Primo and Alma is an asset

Application Deadline:  June 23, 2023

We would like to thank all applicants in advance for submitting their resumes. Please note, only those candidates chosen to continue on through the selection process will be contacted.

Additional Information

This position is part of the AUPE bargaining unit, and falls under the Technical Job Family, Phase 2.

To find out more about management and staff opportunities at the University of Calgary and all we have to offer, view our Management and Staff Careers website. 

The University strongly recommends all faculty and staff are fully vaccinated against COVID-19.

About the University of Calgary

The University of Calgary is Canada’s leading next-generation university – a living, growing and youthful institution that embraces change and opportunity with a can-do attitude. Located in the nation’s most enterprising city, the university is making tremendous progress on its Eyes High journey to be recognized as one of Canada’s top five research universities, grounded in innovative learning and teaching and fully integrated with the community it both serves and leads. The University of Calgary inspires and supports discovery, creativity and innovation across all disciplines. For more information, visit ucalgary.ca.

The University of Calgary has launched an institution-wide Indigenous Strategy in line with the foundational goals of Eyes High, committing to creating a rich, vibrant, and culturally competent campus that welcomes and supports Indigenous Peoples, encourages Indigenous community partnerships, is inclusive of Indigenous perspectives in all that we do.

As an equitable and inclusive employer, the University of Calgary recognizes that a diverse staff/faculty benefits and enriches the work, learning and research experiences of the entire campus and greater community. We are committed to removing barriers that have been historically encountered by some people in our society. We strive to recruit individuals who will further enhance our diversity and will support their academic and professional success while they are here. In particular, we encourage members of the designated groups (women, Indigenous peoples, persons with disabilities, members of visible/racialized minorities, and diverse sexual orientation and gender identities) to apply. To ensure a fair and equitable assessment, we offer accommodation at any stage during the recruitment process to applicants with disabilities. Questions regarding [diversity] EDI at UCalgary can be sent to the Office of Equity, Diversity and Inclusion (equity@ucalgary.ca) and requests for accommodations can be sent to Human Resources (hrhire@ucalgary.ca).

We encourage all qualified applicants to apply, however preference will be given to Canadian citizens and permanent residents of Canada.