Position Details

Job Title: Public Services Assistant – Outreach Support

Job Type: Replacement Term

Union: MRSA

Position Classification: SLB06 Library Assistant VI

Salary Grade: $54,891.20 – $69,487.60

FT or PT: Full-time

Hybrid Work: This position is ineligible

Position End Date (if applicable): 6/30/2026

Location: MRU Main Campus – Calgary, AB T3E 6K6 CA (Primary)

About the Library

Housed in the Riddell Library and Learning Centre, the University Library is an integral part of the MRU experience. The services, facilities, programming and expertise available in the Library support innovative teaching, learning, and scholarship across campus. The Library includes the Archives and Special Collections, and specialized and technology-enriched teaching and learning spaces, including information literacy classrooms, a Maker Studio, audio production rooms, and a range of visualization, simulation, and immersive spaces.

The Library values a healthy inclusive workplace, encourages a culture of innovation and teamwork, and provides support for professional development. The Library team consists of approximately 60 employees.

About the Role

The Public Services Assistant, Outreach Support provides support for the Library’s outreach, event, and programming initiatives to ensure a positive and seamless experience for those using the Library’s public event spaces. The position requires a user-centered public service focus; a high degree of responsibility, creativity, problem-solving, and self-motivation; experience with event support as well as excellent training, teamwork, and interpersonal skills.

This is a replacement term position ending June 30, 2026, with the possibility of extension. If the previous incumbent in the position returns prior to the end of the term, Mount Royal University may choose to adjust the length of the term.
This position works 35 hours a week on-campus.

This position works Tuesday-Saturday and regular work hours are 10am-6pm Tuesday-Thursday, 10am-5pm Friday and 9-5pm on Saturdays, though they may fluctuate subject to demands of event and programming bookings.

Responsibilities

Provide Public Services to Library Users:
- Provide one-on-one instruction and assistance to Library users, in both virtual and physical environments, to assist them in meeting their information needs.
- Maintain expertise in a range of information resources, databases, subject areas, and searching and evaluation skills.
- Assist users with current and emerging Library learning technologies and equipment (including computers, media equipment, printers, audio production equipment, and software; and the technologies available in the Library’s Maker Studio, and Visualization and immersive spaces).
Outreach and Event Support:
- Provide operational, logistical, and booking support for events and other outreach initiatives.
- Provide on-site meeting and event support and assistance.
- Provide support for programming of displays, events, and exhibits including signage and promotion.
- Communicate and liaise with colleagues, partners, and guests internal and external to the Library

Qualifications

A Bachelor’s degree or equivalent is required.
A Library and Information Technology diploma is an asset.
Minimum 2 years of relevant work experience is required.
Experience in event planning and support is required.
Experience with communications, marketing, and promotions related to outreach and events is a strong asset.
Experience working in academic libraries would be an asset.
Demonstrated commitment to excellence in public services and an ability to function in a team environment is crucial.

Salary: $ 54,891.20 – $ 69,487.60 per annum

Closing Date: January 19, 2026

A cover letter and resume should be submitted in one .pdf formatted document. Please title your .pdf document as follows: [Job Title], [Requisition Number].pdf (ex. Coordinator, 999999.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify erecruiter@mtroyal.ca and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor’s degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU’s Academic Plan and Strategic Plan.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.